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Business Forecast & Trends

Next Generation CMOs: Transformation Leaders

butterfly out of cocoon

The marketing industry is constantly evolving. These changes bring new opportunities and roles for CMOs and the brands they represent, alike. Brand marketers today are stepping away from legacy marketing tactics and inventing new, exciting campaigns to reach customers.

According to Deloitte’s Jen Veenstra in her article, “If CMO roles as we’ve defined them have required proficiency not only in marketing but across multiple business functions, the job has expanded even further in complexity to include sustainable growth, highly personalized customer experiences, and advanced marketing innovation.”

In order to ensure success, CMOs need to embrace and step into key strategic roles. By doing so, you will increase opportunities to enhance brand awareness, driving revenue for your business, and expanding your own professional repertoire.

man on a toy car in flame - growth

Growth Driver

It is vital that CMOs drive growth for their brand. When they fail to establish and implement initiatives for improvement centered on growth, the brand suffers.

Most CMOs measure growth using revenue. However, this seems like a daunting task to accurately attribute, and many marketers experience disconnect when trying to drive growth through revenue.

But CMOs must put in the effort to become comfortable using revenue as a metric for growth by adopting the new role as enterprise business growth leader.

At the end of the day, one of the critical responsibilities that a CMO has is to have an end-to-end view of the customer, acknowledging trends, and making strategic recommendations to outsmart the competition to grow business. It is, ultimately, the bottom line for C-Suite decision-makers.

Customer Champion

Embracing customer data and intelligence are important ways for brands to deliver better customer experiences. You can gain valuable insights by collecting and tracking both emotional and transactional preferences from consumers across all channels.

CMOs can then use this data to become the “voice” for their shoppers. And, consequently, CMOs will more effectively engage with their target group of consumers and provide a personalized buying experience.

When brands know what consumers want and what their expectations are, they can implement marketing approaches that personally “speak” to customers.

Man holding tablet with icons popping out - CMO

Storyteller

Riveting, intriguing stories engage consumers’ interest. So, CMOs should ensure that they effectively assume the role of storyteller. By creating and sharing an entertaining narrative about your brand and value, shoppers will be more drawn to what you have to say, and more attracted to your products. Marketers can reshape their brand’s image through the stories they tell consumers.

As Veenstra explains, “It’s still up to marketers to safeguard and disseminate the news about their companies’ brands and invite consumers to participate in the narrative. Chief storytellers have been defined by their part in promoting brand relevance and consistency, and it appears they aren’t straying far away from this role.” Growth-oriented CMOs see storytelling as a thriving and exciting opportunity to connect with customers.

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CMOs no longer have only one role to follow. Brand marketers who want to remain profitable and relevant in today’s ever-changing market must wear different “hats,” hence, the future roles of CMO are likely to become even more complex. By adopting the enterprise-wide mindset to align with the shared goals, and to become a brand’s voice for consumers, CMOs will become the major player behind their company’s success.

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NAHB Predicts 2018 Will Be a Big Year: How Can Building Materials Manufacturers Prepare?

home building site

Builder confidence reached an 18-year high at the end of 2017, reaching a record-breaking 74%. That number continues to hold strong into 2018, with the National Association of Home Builders/Wells Fargo Housing Market Index predicting another massive year.

That’s according to the NAHB itself, whose Chairman Randy Noel reports that “builders are confident that changes to the tax code will promote the small business sector and boost broader economic growth.”

But, in order to capitalize on this confidence and realize the large revenue influx made possible by it, building materials manufacturers will have to contend with fears of “building material price increases and shortages of labor and lots.”

Single Family Home Growth

The market will be especially hot for residential building materials manufacturers in 2018.

“As the overall economy strengthens, owner-occupied household formation increases and the supply of existing home inventory tightens, we can expect the single-family house market to make further gains this year,” says NAHB Chief Economist Robert Dietz.

For materials manufacturers, this underscores the importance of highly optimized marketing operations, specifically a streamlined marketing supply chain. Whether it’s product samples, printed collateral, signage, point-of-purchase, direct mail, or promotional items, the expertise to simplify the creation, procurement, fulfillment, and distribution of these materials is key to bringing brand touchpoints to life.

high rise construction site - building materials

Keeping Up With Demand in 2018

“Housing demand should continue to grow in 2018,” says Dietz, and Noel adds, “Our members are excited about the year ahead.”

To seize this opportunity, building materials manufacturers would be extremely wise to take a long, hard look at their marketing operations, focusing their audit on three fundamental tenets:

  • Simplicity: A single view across your marketing operations adds visibility and accountability. Reduce chaos, improve speed, and create efficiency with a dedicated strategic account management team.
  • Cost Efficiency: Visibility into all cost drivers allows you to make more informed buying decisions. Understanding production timelines, specifications, and historical waste allows you to buy smarter and limit wasted spend.
  • Reliability: The right materials at the wrong time are worthless. Your marketing supply chain should deliver on time, on budget, and on-brand, every time.

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2018 is poised to be a big year for building materials manufacturers.

A trusted expert, like NVISION, can help bring your brand to life in a consistent, efficient, and timely manner, and can be a steady, agile, and innovative partner you can count on.

Subscribe to the Blog

Why NVISION?

For more than three decades we’ve partnered with Fortune 500 companies to deliver marketing operations solutions. Led by a strategic account management team, we’ll help you develop, procure, fulfill and distribute printed collateral, signage, point-of-purchase displays, direct mail, branded merchandise and much more.

LEARN MORE